Privacy Policy

Last updated: 16 January 2026

1. A warm note before we begin

We care about privacy in the same way we care about the rest of this work: quietly, carefully, and with as little noise as possible.

This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the choices you have.

If you ever have a question, you can email us and we will answer in plain language.

2. Who we are (the “data controller”)

Not a Course is operated by Sealed Book LTD (“we”, “us”, “our”).

Legal entity: SEALED BOOK LTD

Company registration number: 203209815

VAT number: BG203209815

Registered address: 5 Stefan Botev St, fl. 3, ap. 5
4003 Plovdiv
North District
Bulgaria

Email (general): hello@notacoursegifts.com

Support: support@notacoursegifts.com

For data protection purposes, Sealed Book LTD is the controller of your personal information (meaning we decide why and how it is processed).

You can contact us here:

Email: hello@notacoursegifts.com

3. What this Privacy Policy covers

This Policy applies when you:

• visit our website

• sign up to our emails (including our “quiet notes” and the Weekly Quiet Gift)

• buy a Companion, Gift voucher, or Private Companion

• complete a form we send you (for voucher personalisation or Private Companion intake)

• contact us by email

It also applies to the tracking technologies we use on our website, such as cookies, pixels, and similar tools for analytics and advertising (explained below).

4. What this Policy does not cover

Our website and checkout may include links to third-party services (for example Podia, Stripe, email platforms, analytics and advertising services).

Those third parties have their own privacy policies and practices. We recommend reading them if you want the full picture of how those services handle data.

5. The simplest possible summary

We collect only what we need to:

• run the site and deliver what you buy

• send emails only when you choose to receive them (and let you unsubscribe anytime)

• understand what is working on our website and ads (using analytics and pixels, with your choices respected)

• keep the service safe, prevent fraud, and handle payment issues

We do not sell your personal information.

6. Key terms (quick definitions)

“Personal data” means information that identifies you or can reasonably be linked to you (such as your email address or an order identifier).

“Processing” means doing anything with personal data (collecting, storing, using, sharing, deleting).

“Cookies / pixels / similar technologies” are tools used to store or access information on your device, or to measure and understand how people use a site, including for advertising.

“EEA” means the European Economic Area.

7. The information we collect (data minimisation)

We do our best to collect only what we genuinely need to run the Service and deliver what you choose to receive.

Depending on what you do on our site, we may collect:

7.1 Information you give us directly

• Email address (for newsletters, the Weekly Quiet Gift, purchase confirmations, and support).

• Name (if you choose to provide it, for example in forms or a personalised voucher).

• Purchase and delivery details needed to fulfil an order (for example order confirmation details, product purchased, and access email address).

• Form responses you choose to submit:

– Gift voucher personalisation details (for example recipient name, a short message, preferred colours).

– Private Companion intake details (for example preferred voice, English style choice, name/nickname for a gentle address, and any wording preferences you choose to share).

• Messages you send us by email (support requests, feedback, or questions).

7.2 Information collected automatically when you use the website

When you visit the site, some information is collected automatically by our website and service providers. This can include:

• IP address and general location (approximate, inferred).

• Device and browser information.

• Pages viewed and actions taken on the site (for example which pages were visited, how long the visit lasted, and what links were clicked).

• Referral information (for example which site or campaign sent you to us).

This information is typically collected through server logs and through cookies or similar technologies (explained below).

7.3 Information from purchases (payments)

Payments are processed by third-party payment providers (for example Stripe) and our platform provider (for example Podia).

We receive limited transaction and order information such as:

• order identifier

• product purchased

• payment status (successful / failed / refunded)

• purchase date and amount

• the email address used for the purchase

We do not receive or store your full card number.

Payment card data is processed directly by our payment providers under their own security and compliance standards.

7.4 Information about cookies, analytics and advertising (including future pixels)

We may use cookies, pixels, and similar technologies to understand how the site is used and, if we run advertising, to measure performance and show our content to people who may find it relevant.

Where required by law, we use these tools only when you have given your consent via our cookie settings.

8. Where we get your information from

We collect information:

• from you (when you sign up, purchase, fill in a form, or email us)

• from your device/browser (when you browse our site, subject to your cookie choices)

• from our service providers (for example purchase confirmations and technical logs from the platforms we use)

9. Information we do not want (and do not ask for)

We do not need sensitive personal information to provide our Service.

Please do not send us:

• medical records or detailed health information

• therapy notes or clinical history

• information about other people without their permission

If you choose to include sensitive information in a message or form, you do so voluntarily. We will treat it with care, but we may not be able to provide the kind of handling you would expect from a clinical service, because we are not one.

10. Children’s data

Our products are intended for adults. We do not knowingly collect personal data from children.

If you believe a child has provided us personal data, please contact us and we will take appropriate steps to delete it.

11. How we use your information (and why)

We use personal data only for the purposes below.

11.1 To run the Service and deliver what you request

We use your information to:

• provide access to purchased digital content

• send order confirmations and essential service emails

• personalise and deliver gift vouchers and Private Companions

• provide customer support

• maintain basic records of purchases and access

Lawful basis:

• Contract (we need this data to deliver what you buy)

• Legitimate interests (to run a safe, reliable service and respond to support requests)

11.2 To send newsletters and “quiet notes” (marketing emails)

If you opt in, we send you gentle marketing emails about new companions, offers, and updates.

You can unsubscribe at any time using the link in any email.

Lawful basis:

• Consent (where required, this is our default approach)

In some cases, where local law allows a “soft opt-in” for existing customers, we may send a small number of relevant emails about similar products, always with a clear opt-out in every message. (We keep this rare and respectful.)

11.3 Weekly Quiet Gift (prize draw administration)

If you choose to be included, we use your email address to:

• include you in the weekly selection

• contact you if you win

• deliver the prize (usually via a gift code)

Lawful basis:

• Consent (you choose to be included)

• Contract / legitimate interests (to administer the draw fairly and deliver the prize)

11.4 To understand what is working (analytics)

We may use analytics to understand how the site is used, improve pages, and reduce friction.

Where required by law, analytics cookies and similar tools are used only after you consent via cookie settings.

Lawful basis:

• Consent (for analytics cookies and similar technologies where required)

• Legitimate interests (for basic, non-invasive service improvement that does not rely on non-essential cookies, where permitted)

11.5 Advertising measurement and retargeting (future pixels)

We may run advertising and use tools such as pixels to measure performance and, in some cases, show our content to people who may find it relevant.

Where required by law, advertising cookies and pixels will only run after you consent in our cookie settings.

Lawful basis:

• Consent (for advertising cookies, pixels, and similar technologies where required)

11.6 Safety, fraud prevention, and legal compliance

We may use limited information to:

• prevent abuse, fraud, and unauthorised access

• handle chargebacks and payment disputes

• comply with legal obligations (for example tax and accounting records)

Lawful basis:

• Legitimate interests (security and fraud prevention)

• Legal obligation (where we must keep certain records)

12. Cookies, pixels, and similar technologies

12.1 What they are

Cookies and similar technologies store or access information on your device, or help measure what happens on a website.

This can include analytics and advertising tags (often called “pixels”).

In the EU and the UK, these technologies are generally governed by “cookie rules” (ePrivacy style rules) alongside data protection law.

12.2 Our approach (calm and minimal)

We keep tracking light.

We use a cookie pop-up to give you clear choices, and we respect them.

You can withdraw your consent at any time through the cookie settings link on our site.

Where required by law:

• strictly necessary cookies may run without consent (for example security, basic site function)

• analytics and advertising cookies (including third-party pixels) must not run until you actively consent.

12.3 Cookie categories you may see

Depending on the tools we use over time, our cookie settings may include:

(a) Strictly necessary

Needed for core site function, security, and basic delivery.

(b) Preferences / functional (optional)

Helps remember choices, where applicable.

(c) Analytics (optional)

Helps us understand site use and improve.

(d) Advertising / targeting (optional)

Helps measure ads and, where used, show relevant content.

12.4 Tools we may use

As we grow, we may add or change tools such as:

• website analytics (for example Google Analytics or similar)

• advertising pixels (for example Meta / Facebook pixel and similar)

• tag management tools

12.5 Your choices and how to change them

You can accept or reject non-essential cookies in the cookie pop-up.

You can also change your choices at any time via the cookie settings link (usually in the website footer).

13. Who we share data with (service providers)

We share personal data only when needed to run the Service, for example with:

• Platform provider (for example Podia) for hosting, access delivery, and emails related to access

• Payment provider (for example Stripe) to process payments

• Email marketing provider to send newsletters and essential emails

• Analytics and advertising providers (only if used and, where required, only with your consent)

These providers act as “processors” or independent controllers depending on the service.

We aim to use reputable providers and limit what we share to what is necessary.

14. International transfers

Some of our providers may process data outside Switzerland, the UK, or the EEA.

Where this happens, we use appropriate safeguards where required (for example standard contractual clauses or equivalent measures), and we choose providers with strong security practices.

Where required, these safeguards may include Standard Contractual Clauses approved by the European Commission or equivalent legal mechanisms.

15. How long we keep your information (retention)

We keep personal data only as long as needed for the purposes described above.

Typical periods (plain language):

• Newsletter data: until you unsubscribe, and then we keep a minimal suppression record to respect your choice

• Purchase records: as long as needed for access, support, and legal or accounting obligations

• Form responses for vouchers / Private Companions: as long as needed to deliver the product, provide support, and maintain a reasonable record of what was agreed

• Support emails: as long as needed to resolve the issue and keep a reasonable history

We may delete or anonymise information earlier where it is no longer needed for the purposes described above.

16. Security

We take reasonable technical and organisational measures to protect personal data.

No online system can be guaranteed 100% secure, but we work to reduce risk through sensible safeguards and limited data collection.

17. Your rights

Depending on where you live, you may have rights such as:

• access to your personal data

• correction of inaccurate data

• deletion (where applicable)

• objection or restriction (in certain cases)

• data portability (in certain cases)

• withdrawing consent (for example for marketing emails and optional cookies)

You can unsubscribe from marketing at any time using the link in any email.

For other requests, email us at hello@notacoursegifts.com and we will respond as quickly as reasonably possible.

18. Complaints

If you have a concern, please contact us first and we will do our best to resolve it calmly.

You may also have the right to lodge a complaint with your local data protection authority, depending on where you live.

19. Changes to this Policy

We may update this Privacy Policy from time to time.

We will update the “Last updated” date at the top, and where changes are significant, we will take reasonable steps to notify you.

20. Contact

Email: hello@notacoursegifts.com

Operator: SEALED BOOK LTD

(Full legal details and address are provided in our Terms of Service.)