Not a Course (the “Service”)
Last updated: 16.01.2026
1. Who we are
Not a Course is operated by SEALED BOOK LTD (“we”, “us”, “our”).
Company details
Legal entity: Sealed Book LTD
Company registration number: 203209815
VAT number: BG203209815
Registered address: 5 Stefan Botev St, fl. 3, ap. 5
4003 Plovdiv
North District
Bulgaria
Email (general): hello@notacoursegifts.com
Support: support@notacoursegifts.com
These Terms explain the rules for using our website, our email list, and any Not a Course companions, vouchers, private companions, audio, text, and related digital materials.
By using the Service or purchasing any product, you agree to these Terms.
2. Key definitions
“Companion” means a digital product made of daily “gifts”, delivered as text and/or audio, and sometimes with optional music, typically in a 13-day format.
“Private Companion” means a personalised version of a companion created for one person (for themselves or as a gift), including a private access space and a personalised text and narration, as described on the product page.
“Gift voucher” or “Voucher” means a gift purchase intended for someone else, usually delivered as a personalised digital voucher that includes a gift code.
“Gift code” means a code that unlocks a companion or other digital access (including codes provided via vouchers or prizes).
“Consumer” means an individual buying mainly for personal use.
“You” means any user, customer, purchaser, recipient, or visitor.
3. Eligibility and age
You must be 18 or over to purchase from us or to take part in the Weekly Quiet Gift prize draw, unless your local law allows otherwise.
If you are using the Service on behalf of an organisation, you confirm you have authority to bind that organisation to these Terms.
4. What we provide
We provide digital companions intended to support calmer evenings and steadier days through small, evidence-informed practices and story-shift scenes.
These products are educational and wellbeing-oriented in nature and are not medical or therapeutic services.
Our products are not a subscription unless we explicitly say so on a product page. A one-time purchase gives access to the purchased product under the access rules explained on the relevant product page and in these Terms.
We offer three main product types:
(a) Companion (instant access digital content)
(b) Gift voucher for a Companion (digital voucher, typically delivered within 12–24 hours)
(c) Private Companion (personalised service + digital content, typically delivered within 10–14 days)
5. Accounts and access
Podia may provide the technical platform for login, access, email delivery, and digital content hosting.
You are responsible for:
• keeping login details secure
• ensuring your email address is correct
• not sharing paid access or gift codes in a way that breaks these Terms
We may suspend or end access without notice where necessary if we reasonably believe there has been fraud, abuse, chargeback misuse, automated sign-ups, or unauthorised sharing.
Prices are shown on the relevant product pages in EUR (unless stated otherwise). Any taxes, VAT, or local charges will be handled as described at checkout.
Payments are processed via third-party payment providers (for example Stripe). Some purchases may be completed via the Podia checkout experience, and some (especially bespoke products) may be completed via a secure payment link sent by email. We do not store full card details.
Payment plans (instalments)
For some products, we may offer instalment plans if the platform supports them.
If you choose an instalment plan, you authorise the payment provider to charge each instalment on the agreed schedule.
If an instalment fails or a plan is cancelled, we may suspend access and/or pause work until payment is brought up to date, unless consumer law requires otherwise.
Any work already completed, or costs reasonably incurred, may still be payable to the extent permitted by law.
Two-step payments (deposit + balance)
For some personalised products (including the Private Companion), we may offer a two-step payment option.
This means you pay an initial amount at the time you place your order (the “deposit”) and the remaining balance before we deliver access to your Private Companion.
If you choose this option, we may send the second payment request by email (for example as a secure Stripe payment link).
We will not release access to the Private Companion until the final payment has cleared.
If the remaining balance is not paid within 7 days of us notifying you that your Private Companion is ready (or another timeframe stated in your order email), we may pause delivery and withhold access until payment is received. If the balance remains unpaid for an extended period, we may cancel the order. Any work already completed, or costs reasonably incurred, may still be payable to the extent permitted by law.
7.1 Important note on consumer rights
If you are a Consumer, you may have mandatory rights under the laws of your country. Nothing in these Terms is intended to remove those rights where they cannot legally be removed.
Because our products include digital content and (in the case of the Private Companion and Gift vouchers) personalised services, refund and cancellation rules can differ by country and by product type.
7.2 Companion (instant access digital content)
A Companion is supplied as digital content.
Instant access: If a Companion provides access immediately after purchase, delivery begins straight away.
Cooling-off (UK/EU/EEA Consumers): In many countries, Consumers have a 14-day right to cancel distance purchases. However, special rules can apply to digital content supplied immediately.
Where applicable law allows, the right to cancel can end once digital delivery begins, provided any required consent and acknowledgement has been given.
In plain terms: if you purchase a Companion and receive access straight away, you may lose the right to cancel once delivery begins, where the law permits this.
Practical support and remedies: If you have a genuine technical issue that prevents access or use, we will work with you to resolve it.
If we cannot resolve a verified technical issue on our side within a reasonable time, we will offer an appropriate remedy. Depending on the circumstances and legal requirements, this may include a refund.
Unless a product page states otherwise, purchases are final once access has been granted, except where:
• there is a verified technical failure on our side we cannot resolve within a reasonable time, or
• consumer protection law requires a remedy.
7.3 Gift voucher (personalised digital voucher delivered within 12–24 hours)
What you receive: A Gift voucher is a personalised digital voucher intended for gifting. It typically includes a gift code and is delivered by email within 12–24 hours.
Personalisation step and when work begins: To personalise a voucher, we may require brief information (for example the recipient name or short message). We may collect this via a short form or email.
We treat voucher personalisation as a service. Where we are able to do so, we will only begin personalisation once we have the necessary details from you.
Cancellation timing (practical approach):
(a) If you request cancellation before personalisation work begins, we will normally cancel and refund, unless we reasonably suspect fraud or abuse.
(b) Once personalisation work has begun, the purchase may no longer be eligible for refund, except where consumer law requires otherwise or where we cannot deliver the voucher due to a verified fault on our side.
If a voucher has been delivered and a gift code issued, it is treated as supplied digital content and is not refundable except where required by law.
7.4 Private Companion (personalised service + digital content, delivered within 10–14 days)
What you are buying: A Private Companion includes a personalised creation service (we shape the text and narration for one person) and digital delivery via a private access space, as described on the product page.
We may also include a complimentary handwritten letter posted from Switzerland. This letter is a gift from us. It does not form the main paid deliverable and does not increase the price. If it cannot be sent due to circumstances beyond our reasonable control, we will not be liable for that element, but it will not affect your access to the Private Companion.
Payment and delivery timing
A Private Companion may be purchased either in full or via a payment option offered by us (including a payment plan or a two-step deposit + balance).
We normally begin creation once the first payment has cleared and we have your completed intake details.
Access to the Private Companion is delivered only after the final payment has cleared. This is because the product is bespoke and created specifically for one person.
When work begins (to protect both sides): Because a Private Companion involves significant creation time, we do not treat it as “started” until we have what we need to begin.
Work normally begins when:
(a) payment (or the first instalment, if you choose a payment plan) has cleared, and
(b) we have received your completed intake details (for example via a form or email), and
(c) we have confirmed your chosen options (voice preference, language style, and any other relevant choices).
If you do not provide the required intake details, delivery times may shift. We are not responsible for delays caused by missing or incorrect information.
If the final payment is not completed
If a final payment is due before delivery and is not completed after we notify you that your Private Companion is ready, we may pause delivery and withhold access until payment is received.
If the balance remains unpaid beyond the timeframe stated in your order email (or, if none is stated, within 7 days), we may cancel the order. Where legally permitted, the deposit (or a reasonable portion reflecting work completed) may be retained as a creation fee to cover time already committed.
Cancellation and refunds for Private Companion (practical rule):
(a) Before work begins
If you request cancellation before we have started the personalisation work (as defined above), we will normally cancel and refund.
(b) After work begins (creation in progress)
Once personalisation work has begun, you agree that we have started a bespoke service made for you (or your recipient).
If you cancel after work has begun, you will be responsible for paying for work completed up to the point of cancellation, to the extent permitted by law. This reflects the bespoke and personalised nature of the service.
To keep this simple and fair, we may apply one of the following approaches (as stated on the product page or in your order email):
• a reasonable pro-rata charge based on work completed, or
• a clearly stated “creation fee” that becomes payable once work begins, with any remaining balance refundable only where required by law.
Where a two-step deposit + balance option is used, the deposit may act as the “creation fee” once work begins. This means it may become payable (and may be non-refundable) to the extent permitted by law.
(c) After delivery of the Private Companion access
Once the Private Companion has been delivered (private access space created and the personalised materials supplied), the purchase is not refundable except where required by law or where we cannot provide access due to a verified fault on our side.
7.5 UK/EU/EEA conformity rights for digital content
If you are a UK or EU/EEA Consumer, you may have legal rights if digital content is not supplied properly, is not as described, or is otherwise not in conformity with the contract.
If digital content does not conform, the law may provide remedies such as bringing the content into conformity (for example restoring access or providing an updated file). If that is not possible or not done within a reasonable time, you may have rights such as a price reduction or ending the contract, depending on the circumstances and legal requirements.
Where the law requires, we will provide updates that are necessary to keep the digital content in conformity for a reasonable period, taking into account the nature of the content and what you can reasonably expect.
7.6 Chargebacks and payment disputes
If you believe a payment is incorrect, please contact us first so we can help quickly.
If a chargeback or payment dispute is opened through your bank or payment provider, we may suspend access (and for Private Companions, pause work) while the dispute is investigated, to prevent unauthorised use.
If a chargeback is resolved in our favour, we may restore access once the payment provider confirms the outcome.
Nothing in this section limits your legal rights.
8. Licence and intellectual property
All companions, private companions, text, audio, music, scripts, and materials are owned by us or our licensors and protected by intellectual property laws.
When you buy or access a product, we grant you a personal, non-exclusive, non-transferable, revocable licence to use it for your own personal use (or, if you received it as a gift, for your personal use as the recipient).
You must not:
• copy, redistribute, resell, publish, upload, or share the materials outside your personal use
• remove watermarks, credits, or ownership notices
• create competing products using our materials as a base
• share gift codes publicly or in a way that enables unauthorised access
9. Acceptable use
You agree not to misuse the Service, including by:
• attempting to hack, scrape, reverse engineer, or disrupt the platform
• using gift codes fraudulently or attempting to redeem codes not intended for you
• impersonating others or providing false information in a way that harms us or other users
• engaging in abusive behaviour towards our team or systems
10. Health, wellbeing, and “not therapy” disclaimer
Not a Course is not medical treatment, not a diagnostic tool, and not therapy. We do not provide medical, psychological, or clinical advice.
Nothing in the Service creates a doctor–patient, therapist–client, or similar professional relationship.
Our companions are gentle, educational, and supportive by design. They are not a substitute for professional care.
If you are experiencing a crisis, thoughts of self-harm, or feel unable to stay safe, please seek urgent professional support in your country.
You are responsible for how you use the materials. Always choose the gentlest version for your day, and stop if something feels wrong for your body.
11. Testimonials, replies, and submissions
If you choose to email us feedback, reflections, or “quiet notes”, you agree that:
• you own what you send or have permission to send it
• you do not include confidential information about others
• we may ask your permission before sharing your words publicly (for example on our site), unless you explicitly submit them for publication
We may quote feedback in anonymised form unless you ask us not to.
12. Marketing emails and unsubscribe
If you join our newsletter (our “quiet notes”), we will email you occasionally. You can unsubscribe at any time using the link in any email.
We follow the principle that marketing emails to individuals require consent (or a valid “soft opt-in” where applicable), and every marketing email includes a clear unsubscribe route.
13. Privacy and data protection
Our Privacy Policy explains what we collect, how we use it, and your rights.
In short, for the newsletter and the Weekly Quiet Gift we typically collect only your email address and basic email analytics (for example delivery, opens, clicks) through our email platform.
We aim to keep personal data minimal, secure, and treated with respect, in line with transparency expectations under data protection law.
14. Third-party services
The Service relies on third-party platforms (for example Podia, Stripe). Their terms and privacy practices may also apply when you use checkout or access content.
We are not responsible for third-party outages outside our reasonable control, but we will make reasonable efforts to restore access or provide workarounds.
15. Service availability, security, and changes
We may update, improve, or withdraw parts of the Service over time.
If you have purchased a product, we aim to keep access available as described on the product page, but we may need to make changes for technical, security, legal, or operational reasons.
We may suspend access temporarily for maintenance, security, or to investigate suspected fraud or misuse.
If we make changes that materially reduce the core function of a purchased product (which we do not expect to do), we will act fairly and in line with any legal requirements that apply.
16. Limitation of liability
Nothing in these Terms limits liability where it would be unlawful to do so including liability for death or personal injury caused by negligence, where such limitation is not permitted by law. (for example for fraud, wilful misconduct, or where consumer law prevents limitation).
Subject to that:
• we are not liable for indirect or consequential loss
• our total liability to you for any claim connected with the Service will not exceed the amount you paid us for the relevant product in the 12 months before the claim arose (or €45 if access was free), except where law requires otherwise
We are not responsible for losses caused by your equipment, your internet connection, or third-party outages outside our reasonable control.
17. Governing law and disputes
These Terms are governed by the laws of Bulgaria and disputes will be handled by the courts of Plovdiv, unless mandatory consumer protection rules in your country require otherwise.
18. Weekly Quiet Gift Prize Draw Terms
This section (“Prize Draw Terms”) is part of the main Terms of Service.
18.1 The promise, simply
Once a week, we gift one full companion (value €45) to one person, selected at random from people who have opted in.
It is a small tradition: when something helps, we like to pass it on.
18.2 Promoter
The promoter is Sealed Book Ltd. (details in the Contact section).
18.3 No purchase necessary
No purchase is necessary to take part. Purchasing a companion or voucher does not increase chances of winning.
18.4 Eligibility
You can take part if:
• you are 18 or older
• you have opted in to the Weekly Quiet Gift
• participation is legal where you live (“open worldwide where permitted”)
We may exclude entries where we reasonably suspect automated sign-ups, fraud, or abuse.
We may also exclude employees, contractors, and immediate family members of Sealed Book Ltd. from winning.
18.5 How to enter
Join our newsletter (quiet notes list) using any signup form on our site.
In your first email from us, use the button to confirm: “Yes, include me in the weekly quiet gift.”
Once you confirm, you are included in the draw each week until you opt out or unsubscribe.
Entry limit: one entry per person (one per email address).
18.6 The draw day and time
The draw happens once per week on Thursday at 18.00 (CET), starting 20.11.2025.
18.7 How we pick a winner
We use a random selection method designed to be fair and unbiased.
Typical process (plain language):
• we compile the list of eligible opted-in email addresses
• we assign each entry a number
• we use a recognised random number generator to select one number at random
• that number’s entry is the winner
We keep internal records of the draw result for accountability.
18.8 Winner notification and claiming
We contact the winner by email within 3 days of the draw.
To claim, the winner must reply within 14 days and confirm:
• their country of residence
• they are 18 or older
If a winner does not respond in time, or is not eligible, we will select an alternative winner.
If we cannot contact the winner due to an invalid email address or delivery failure, we may treat this as non-response and select an alternative winner.
18.9 The prize
The prize is one companion of the winner’s choice (value €45), delivered as a gift code by email.
No cash alternative.
18.10 Publicity
We will not publish a winner’s identity without permission. We may invite the winner to share a short reflection or review, but this is optional.
18.11 Data and privacy
We process email addresses for the purposes of running the Prize Draw and administering the prize, as described in our Privacy Policy.
18.12 Changes and ending the draw
We may pause, end, or change the Prize Draw if needed for legal, operational, or safety reasons. If we do, we will update these Terms and communicate appropriately.
19. Gift codes and vouchers (general rules)
19.1 Codes are personal
Gift codes are intended for personal use by the purchaser or the intended recipient. Codes must not be sold, resold, or posted publicly.
19.2 Single-use unless stated otherwise
Unless we explicitly state otherwise, a code is single-use.
19.3 Validity
Gift codes and vouchers expire 24 months after issue unless a different expiry is stated at the time of purchase or on the voucher.
19.4 Loss, misuse, and replacement
You are responsible for keeping codes safe and private.
If a code is lost, forwarded, posted publicly, or used without permission, we may not be able to replace it.
If we can verify the original purchase and confirm the code has not been redeemed, we may, at our discretion, reissue a replacement code.
19.5 No cash value
Codes and vouchers have no cash value and cannot be exchanged for money.
19.6 Combination with discounts
Codes cannot usually be combined with other discount codes unless we explicitly state otherwise.
20. Standard legal terms
20.1 Complaints and resolution
If something has gone wrong, please contact us first at hello@notacoursegifts.com.
We aim to respond within a reasonable time and to resolve complaints calmly and fairly.
20.2 Severability
If a court finds part of these Terms unlawful or unenforceable, the rest remains in force.
20.3 No waiver
If we do not enforce a provision immediately, we do not waive our right to enforce it later.
20.4 Assignment
We may transfer our rights and obligations under these Terms to another entity, for example as part of a reorganisation or sale of assets.
If you are a Consumer, this will not reduce your rights. You may not transfer your rights under these Terms without our consent.
20.5 Third-party rights
These Terms are between you and us. No other person has rights to enforce them, except where the law provides otherwise.
20.6 Notices
We may contact you using the email address you provide.
For legal notices to us, use the Contact details below.
20.7 Mandatory consumer rights
Nothing in these Terms limits any rights you have under mandatory consumer protection laws that apply to you.
21. Contact
To contact us, or for legal notices:
Legal entity: SEALED BOOK LTD
Company registration number: 203209815
VAT number: BG203209815
Registered address: 5 Stefan Botev St, fl. 3, ap. 5
4003 Plovdiv
North District
Bulgaria
Email (general): hello@notacoursegifts.com
Support: support@notacoursegifts.com
Name, geographic address, and contact details are commonly expected to be easily accessible under e-commerce and consumer transparency rules.